Resolve Workplace Conflict
Better Conflict Resolution through Better Communication:
Conflict is inevitable. Put two people together and conflict will follow. Since we can’t escape conflict in our lives and in the workplace, we must equip ourselves with tools to confront conflict and better strategies to resolve our differences.
Better communication allows us to confront others professionally and tactfully, as we move towards resolution.
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You’ll learn how to:
- Tackle the stress related to your workload or pressures at work
- Address unscrupulous or dishonest co-workers
- Use conflict resolutionn strategies with ease
- Speak professionally to rude or irate clients
- Resolve and pacify personality conflicts between clients, colleagues, or bosses
Communicate with Professionalism
Eloquence: How to say the right things in the right situations
Your ability to clearly and succinctly express yourself is one of the greatest assets you can have in business. You CAN project an image of confidence and composure to colleagues, clients and bosses. You CAN learn how to convey your thoughts eloquently when you have to “think on your feet” in pressure situations. You CAN master powerful communication techniques to deal with tense situations and demanding people in any area of your life.
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You’ll learn how to:
- Increase your interpersonal skills and figure out how to get along with co-workers and bosses
- Gain valuable skills to communicate more effectively in the most difficult situations
- Adopt new ways of acting and communicating to get more positive results with others
- Become an authoritative figure with a strong, professional presence in the workplace and stand out from amongst your peers
Speak with Assertiveness
Powerful Women Mean Business: Assertiveness Skills for Business Women
No one was born assertive, they had to learn to BE assertive. When we face intimidating people or difficult situations, often times we resort to remaining silent or avoiding the situation all together. This life-changing seminar equips you with assertiveness skills to express your needs, wants and opinions. You’ll learn how to eliminate weak behaviours, transform aggressive and passive responses to a more assertive approach.
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You’ll learn how to:
- Speak to people who make you feel uncomfortable
- Eliminate behaviours that make you appear weak
- Deal with hostile or intimidating people
- Handle difficult situations that require you to speak up
- Stop undermining your authority in your workplace
- Confidently confront issues that you would rather avoid
- Project an aura of confidence even when you don’t feel it
Accelerate Results with Creative Problem-Solving
Igniting Creativity&Innovationin the Workplace with “The Creative GeniusTM”
Creative companies aren’t creative it’s the PEOPLE who work there that make it a creative “workspace”. When companies encounter problems and challenges, it’s up to people to come up with new and innovative ways to overcome obstacles.However, creative thinking doesn’t come naturally.We have to harness the power of creativity to really reap the rewards of better outcomes for our projects and problems.
In this exciting, fun and highly interactive session, participants will learn“The Creative Genius” process, which uses a variety of training aids, exercises and activities to jumpstart their creativity and stimulate their brains to think creatively when they problem solve. Participants learn how to use daily actions& exercises to think in a whole new way so they can approach the problems in their jobs or at their companies.
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You’ll learn how to:
- Use powerful mind-free techniques to jolt your brain out of “autopilot thinking”
- Practice brain exercises that help you increase your intelligence so you begin to think more strategically
- Open your mind to innovative solutions that give you a leading edge over others
- Get to the root cause of a problem or issue more quickly
- Determine which is the best solution to implement over others
- Present your ideas to your boss and use the power of persuasion to “sell” your vision
- Communicate your ideas with your team members so you get buy in more easily
- Implement change in your workplace and make the transition with less effort
- Understand the different communication styles which can help you influence others and manage change
Go for it! Negotiations Strategies for People who Hate Negotiating
Governer Mario Cuomo said, “No one goes far in life without negotiation”. Everyone negotiates! Every day you negotiate with your boss, co-workers, spouse, kids…you simply didn’t see it as negotiating. In this program, you’ll learn powerful, yet practical negotiation techniques that make you more persuasive, confident and prepared to ask for what you want!
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You’ll learn how to:
- Use the most persuasive negotiation tactics and master them quickly
- Lay out a convincing perspective and influence other people’s behaviour
- Appear trustworthy when negotiating with prospects, clients, or customers
- Feel competent and confident when communicating in negotiations
- Grow your negotiation skills and excel in your career